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Dr. Pholile Felicity Mpofu: My Profile
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DOCTOR INFORMATION
Specialist Name:		Pholile Felicity Mpofu
Category:		Dermatology
Profession:		Dermatologist
City:		Johannesburg
State:		()
Country:		South Africa

OVERALL RATING

Overall Rating:

(5.80 out of 10) (5 reviews)

Latest reviews:

(8.00) MPOFU'S STAFF, April 11, 2017, 2:29 am Reviewer: Bonito Doctor Mpofu is the best,on my first consultation I saw result in a week. But her staff(from lister building) is full of crap it's like they are working for the government and they are making you a charitable favor when you speak them, they need to learn customer focus seeing that the doctor is a friendly person she really needs to do something with her administrators. It is either they have serious personal issues or they are just straight up rude in nature.If they don't like their job they should finder other jobs elsewhere I am sure they are people out there who know hospitality and will most definitely treat customer 90% better than what they are doing currently. See full review

(1.00) extreme dissatisfaction on how she treats clients and late coming, July 16, 2016, 1:52 am Reviewer: Zama I have never met a doctor so insolent and unprofessional in the way she treats clients. I am extremely angry with the treatment I received from her, I was called a liar and threatened not be treated by her if she didn't hear what she wanted to hear(after paying an entrance fee of R300). This agitated me extremely because she has no right to talk to me like that. I thought the first time I saw she might have been having a bad day but there's no rational explanation for her actions inside the second session with her. Whats worse is that she arrived an hour and a half late. I honestly am angry and disappointed!! Never in my life have I been treated so disrespectfully! See full review

(7.00) Complaint, September 8, 2015, 3:49 am Reviewer: Xolly well I was referred too by someone who knows the doc,havent dealt with her as yet but how, he staff. I am so highly disappointed at the staff that works for Dr Mphofu, they are so rude, namely, Thobeka or something like that, its a guy. I called in to make appointment, he was so rude & unprofessional, when talking to him he cuts you, he gives you that " you taking forever/ wasting my time attitude" when I told him he needs customer service, of which I really feel he does need, he told me that "right back at me". since when do we treat customers like that? funny how humble they are when talking to white people, is it because I am black? do we first have to be white before we get satisfactory treatment? I am really disgusted about this. See full review

(3.00) Booking time not kept, June 1, 2015, 5:28 am Reviewer: yanda20 Dr Mpofu is one of the best dermatologist but my disappointment is time management. I booked to see her at 10h45 but to my amazement another lady who came an hour after me went first and nobody bothered to let me know why she went first. Firstly its very hard to get a booking and again you come on time for your appointment but still wait for another 2 and half hours as if she is doing you a favour by consulting you!!!!!!!!!!No we also run businesses like she does and cant spend the whole day at her rooms. See full review

See all 5 customer reviews

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