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Dr. Karen M. Stapleton: My Profile
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Specialist Name:   Karen M. Stapleton
Category:   Dermatology
Profession:   Dermatologist
State:   ()
Country:   Australia

Overall Rating:

  (1.00 out of 10) (1 reviews)
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My experience, February 26, 2010, 6:04 pm
Reviewer: Lynnonline

I went to see Dr Karen Stapleton about my acne scaring yesterday. Her appointments are hard to get so when I managed to get a time slot I was very happy. Unfortunately I was very DISAPPOINTED!!!

She took a brief history about my acne treatment (I was referred to her) then she left the room for twenty minutes when she said she’ll be back in ten. She didn’t recommend any treatment about my scarring and didn’t answer my questions, it wasn’t like she was being evasive she just didn’t seem interested. When Dr Stapleton re-enter the room she removed small cysts underneath my chin but she didn’t removal all. Then she dash out of the room again leaving the nurse who assisted her with the removal of cysts and that was end of “session”. She didn’t ask if I had anymore questions or provide me with the laser info she said she would. She simply abruptly exited the room. I of course didn’t know she didn’t remove all the cysts until now, as I removed the band-aid this morning, as per instructed by the nurse.

I then had to wait ten minutes in the waiting room to receive the referral (Dr Stapleton referred me to another dermatologist). The nurse and the receptionist however was very pleasant.

I’m very disappointed she wasn’t professional, she simply didn’t seem interested. The cost ($185 for a ten minute consultation) and the difficult to get on the waiting list is not worth it. I simply can’t believe I didn’t get any answers or care from such a seemingly respected dermatologist.

I never write comments, but I’m deeply sadden/bewildered by the experience. I’m a person of genuine acne issues and have battled with it since puberty. As we all know acne is such a sensitive issue especially if acne continues into adulthood. Perhaps Dr Karen Stapleton is not the best person to see acne treatments about as she doesn’t seem interested.

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