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wiigal's Review of: Dr. Nancy Van Laeken

Rating: 1.88 (out of 10)
Review Date:
September 16, 2007, 7:56 pm


DOCTOR INFORMATION
Doctor Name:   Dr. Nancy Van Laeken (My Profile)
City:
Vancouver
State:   British Columbia (BC)
Country:   Canada
PATIENT INFORMATION
Reviewer:   wiigal (Contact Me)
View My Before/After Photo Album(s):   None available
Did you get any procedure(s) done by this doctor?   No
Date of your procedure(s):   November 30, -0001
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 

Dr. Van Laeken is not the doctor for you if you need a lot of hand holding & require any information at all regarding your surgery. It takes forever to get a consultation time, to book a surgery date and to get any questions answered from her front desk staff. Her staff is friendly but slow to respond. The doctor herself is rather rude & unfriendly. She is also not approachable. She rushes through all her appointments. I've had much more positive experiences with 4 other plastic surgeons I've seen in the Vancouver area.  
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
  Not Rated (0)
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
  (2)
Accessibility:
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
  (1)
Personality:
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
  (1)
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
  (4)
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
  (2)
Price:
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
  (3)
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the décor aesthetically pleasing?
Were you offered anything to drink?
  (3)
Recommending This Doctor:
How likely are you to recommend this doctor to someone else?
  (1)

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