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Wonderful Dr. and Office
mchel210's Review of: Dr. Charles Messa Iii

Rating: 9.90 (out of 10)
Review Date:
April 25, 2006, 1:31 pm


DOCTOR INFORMATION
Doctor Name:   Dr. Charles Messa Iii (My Profile)
City:
Weston
State:   Florida (FL)
Country:   United States
PATIENT INFORMATION
Reviewer:   mchel210 (Contact Me)
View My Before/After Photo Album(s):   2 found
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   April 20, 2006
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 

I just had my BL/BA last week. I was quite shocked on how wonderful Dr. Messa and his staff have been. I had received tons of recommendations to try this doctor. His wait for an appointment was very long. I think it was about 3 months out and then the surgery was anohter 2 months or so. I was extremely happy with the staff though and decided to wait. I am so happy that I did. The entire staff is friendly and ready to help at any moment. I was always escorted right into a room when I had an appointment. My surgery was a little delayed, but they didnt leave me alone at all. They made sure I was completely comfortable at all times. The office is very clean and I believe they can preform most surgeries right in the office. I felt very safe. Dr. Messa did a beautiful job on my BL and BA and I am very happy with the results. Since I have had the surgery, I have called everyday to ask a question and a nurse has answered each time within 2 rings. I have never had to wait for a call back. I would recommend this office to anyone in the area as I have been well taken care of. The office staff has always been helpful and friendly and Dr. Messa has been very comforting to talk to.  
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
  (10)
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
  (10)
Accessibility:
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
  (10)
Personality:
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
  (10)
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
  (10)
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
  (9)
Price:
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
  (9)
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the décor aesthetically pleasing?
Were you offered anything to drink?
  (10)
Recommending This Doctor:
How likely are you to recommend this doctor to someone else?
  (10)

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