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Sketchy.
cookiecrumb's Review of: Dr. Steven Kasten

Rating: 2.37 (out of 10)
Review Date:
January 29, 2008, 11:03 pm


DOCTOR INFORMATION
Doctor Name:   Dr. Steven Kasten (My Profile)
City:
St. Joseph
State:   Michigan (MI)
Country:   United States
PATIENT INFORMATION
Reviewer:   cookiecrumb (Contact Me)
View My Before/After Photo Album(s):   1 found
Did you get any procedure(s) done by this doctor?   No
Date of your procedure(s):   November 30, -0001
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 

Well in the beginning I thought I liked Dr. Kasten. That is, until it came time to schedule my surgery. His office never called me to book my surgery date and it is currently 3 weeks after they should have. However, this is a good thing because now I can see how unsatisfied I was with this PS all along. He comes off as unprofessional and his personality is lacking but I was willing to write this off because I thought he could provide me with the results I wanted. However, after having to wait 1/2 an hour to see him even though I was the only person in the office, I've decided otherwise.  
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
  Not Rated (0)
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
  (4)
Accessibility:
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
  (1)
Personality:
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
  (2)
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
  (1)
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
  (1)
Price:
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
  (5)
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the décor aesthetically pleasing?
Were you offered anything to drink?
  Not Rated (0)
Recommending This Doctor:
How likely are you to recommend this doctor to someone else?
  (2)

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