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Best Plastic Surgeon in IL
ellestar's Review of: Dr. Leonard LU

Rating: 10.00 (out of 10)
Review Date:
February 28, 2008, 11:30 am


DOCTOR INFORMATION
Doctor Name:   Dr. Leonard LU (My Profile)
City:
Skokie
State:   Illinois (IL)
Country:   United States
PATIENT INFORMATION
Reviewer:   ellestar (Contact Me)
View My Before/After Photo Album(s):   None available
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   January 7, 2008
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 

From the moment I walked in his office it was a great experience. Dr.Lu took as much time as I needed in my consultation to explain every step of the procedure to me. I felt very comfortable being sized for implants. I did not feel rushed at all and I tried a lot of implants on. I am very picky. My post-op was great they gave me the prescription for pain meds before the surgery so I had them ready. Surgery went great they have there own certified surgical center with a great recovery room. The nurses were fantastic very caring and attentive to my needs. I was able to have different options for after recovery. I choose the option to have a nurse stay with me at my home for the night and the bring me back the next day for my post-op. My nurse took such great care of me. She made sure I was comfortable all night. When I went in for my post-op the Dr. was so kind to me and I really felt that he cared about my well being. Over all it was a wonderful experience and I would recommend him to anyone looking for plastic surgeon that will honestly care about you. He continues to call me to see how I am doing.  
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
  (10)
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
  (10)
Accessibility:
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
  (10)
Personality:
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
  (10)
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
  (10)
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
  (10)
Price:
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
  (10)
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the décor aesthetically pleasing?
Were you offered anything to drink?
  (10)
Recommending This Doctor:
How likely are you to recommend this doctor to someone else?
  (10)

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