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choice excellent doctor
southernred's Review of: Dr. Victor) Au

Rating: 9.71 (out of 10)
Review Date:
April 29, 2008, 6:36 pm


DOCTOR INFORMATION
Doctor Name:   Dr. Victor) Au (My Profile)
City:
Cary
State:   North Carolina (NC)
Country:   United States
PATIENT INFORMATION
Reviewer:   southernred (Contact Me)
View My Before/After Photo Album(s):   1 found
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   March 31, 2008
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 

I had excellent results with Dr.Victor Au. I originally choice a older more well known Doc with lots of awards but was not happy with after photos of belly button. I asked questions to nurse of 1st Doc about after bellybutton but was told that's just the way it turns out very open and wide bellybutton. I spoke with Dr.Au's nurse and they told me it's the doctor's technique how he does the bellybutton. Dr.Au doesn't have a really warm personality but I chose him for his professional expertise not to be his freind. I'm very happy with my results and the staff was really great. I called alot and had a lot of questions and nobody ever made me feel like I was bugging them.  
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
  (10)
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
  (10)
Accessibility:
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
  (9)
Personality:
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
  (8)
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
  (10)
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
  (10)
Price:
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
  (10)
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the décor aesthetically pleasing?
Were you offered anything to drink?
  (10)
Recommending This Doctor:
How likely are you to recommend this doctor to someone else?
  (10)

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