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stargazertechie's Review of: Dr. Dennis Hammond

Rating: 9.23 (out of 10)
Review Date:
May 20, 2008, 12:37 pm

Doctor Name:   Dr. Dennis Hammond (My Profile)
Grand Rapids
State:   Michigan (MI)
Country:   United States
Reviewer:   stargazertechie (Contact Me)
View My Before/After Photo Album(s):   1 found
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   May 12, 2008
Procedure(s) I had done:   None


Dr. Hammond was amazing. I am completely in love with my new body and thrilled I chose to go with him. I was torn between a doctor in Chicago (my hometown) and Grand Rapids (my boyfriend's hometown) and I am SO happy I chose Grand Rapids for my surgery.

Dr. Hammond used some of the newest techniques and supplies in my surgery. The day of, a doctor had actually flown in from overseas to observe, which made me more comfortable knowing that what my doctor was doing was worth an international flight to come watch.

The only complaints that I have is that the after-hours number had been disconnected and the only way to reach the staff after-hours was to call Dr. Hammond's personal cell phone. I felt bad doing this late at night, which resulted in an ER visit so that THEY could wake him up instead. Also, there were times where I felt that his reception staff weren't listening. When you are 36 hours post op and running a fever, you don't want to have to repeat yourself 4 or 5 times to explain that you're running a high fever and you need an appointment ASAP. Other than those two complaints, it's been smooth sailing.

Overall, I am thrilled. His staff was open, easy to work with, and accommodating. If I had to do it all over, I would definitely choose them again. Even though from here on out it will be a 3 hour drive each way for my post-op appointments, it is totally worth the satisfaction I have received from his work.

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the décor aesthetically pleasing?
Were you offered anything to drink?
Recommending This Doctor:
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