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Terrible permanent scarring on eyelids
caroline381's Review of: Dr. Francis Sutula

Rating: 2.23 (out of 10)
Review Date:
May 30, 2008, 7:09 pm


DOCTOR INFORMATION
Doctor Name:   Dr. Francis Sutula (My Profile)
City:
Boston
State:   Massachusetts (MA)
Country:   United States
PATIENT INFORMATION
Reviewer:   caroline381 (Contact Me)
View My Before/After Photo Album(s):   None available
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   January 7, 2005
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 

Dr. Francis Sutula caused permanent scarring of my eyelids which cost me $10,000 to have another dr fix.
When I complained to the Medical Board, Dr.Francis Sutula tried to turn everything around and said it was cosmetic surgery that I went to him for, which is untrue. I went to him to have the excess skin from my upper lids removed because of loss of peripheral vision, that was covered by my insurance. My optometrist had recommended him to me.
Dr. Sutula did revisions of his own work and made them worse. Then he had the nerve to suggest a brow lift. If I had said yes, that would have been surgery #4.
I was supposed to have a 45 minute procedure. Dr. Sutula turned it into a year of surgeries.
I have to live the rest of my life with this horrible scarring that he left me with.
I would not refer Dr. Sutula to anyone, and I would warn other people to stay away from him.
 
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
  (1)
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
  (1)
Accessibility:
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
  (1)
Personality:
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
  (1)
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
  (7)
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
  (7)
Price:
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
  (1)
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the décor aesthetically pleasing?
Were you offered anything to drink?
  (9)
Recommending This Doctor:
How likely are you to recommend this doctor to someone else?
  (1)

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