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sallyjh's Review of: Dr. Marcia) Byrd

Rating: 1.00 (out of 10)
Review Date:
July 5, 2008, 2:01 pm

Doctor Name:   Dr. Marcia) Byrd (My Profile)
State:   Georgia (GA)
Country:   United States
Reviewer:   sallyjh (Contact Me)
View My Before/After Photo Album(s):   None available
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   June 1, 2008
Procedure(s) I had done:   None


I spent 20k on procedures at this offie. I was pleased with Dr. Byrd as a person. Yet, nothing turned out the way it was promised. I recently returned for one of my check-ups only to find a woman screaming and throwing objects at the staff. The out of control woman was so loud that the patients waiting were fearful! Later, the staff only explained "she is like that all the time." I found out the screaming crazy lady was actually Diane, the co-owner and long time girlfriend of Dr. Byrd. I couldn't believe the things she said in front of patients, and she actually had the nerve to ask the people in the waiting area what they were staring at! I realized I recognized her, and come to find out, if you watch their media promos on the news, you will see Diane pretending to be a patient. This woman would be a liability to any office! The staff seems very unhappy and the last few times I've been to the office, it shows even more. I'm not that pleased with what I got for 20k, and the more I'm at that office, the more things don't add up there. Dr. Byrd seems nice, but she obviously has the wrong people around her. If I had it to do over I would go with a more traditional office with more professional people.  

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the décor aesthetically pleasing?
Were you offered anything to drink?
Recommending This Doctor:
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