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****Great Plastic Surgeon in Glendale, CA **** A+
catherine_landing's Review of: Dr. John Gross

Rating: 9.80 (out of 10)
Review Date:
July 8, 2008, 7:37 am


DOCTOR INFORMATION
Doctor Name:   Dr. John Gross (My Profile)
City:
Los Angeles
State:   California (CA)
Country:   United States
PATIENT INFORMATION
Reviewer:   catherine_landing (Contact Me)
View My Before/After Photo Album(s):   None available
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   June 19, 2008
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 

I don't live in LA, but I got referred to Doctor Gross by a good friend who is a nurse who does laser treatments in another office in Burbank.

I'm still healing, but I will upload some before and after shots soon. I just asked Dr. Gross's office to send me the before pictures because I didn't take any.

I'm so thrilled, and after reading the on-line forums, I feel so lucky because I didn't do a whole lot of research before having surgery, but I feel like I got the best doctor for me.

I got my breasts done in Montreal over 10 years ago (Dr. Rheault - fantastic!!) and was super happy with that procedure. I took a friend's referral then, and didn't do any research, so I guessed I have really lucked out.

Dr. Gross was really kind, patient and has a fantastic, truly extraordinary, bedside manner/personality. In the consultation, he was so patient. He took a lot of time to explain the procedures that I was considering, and thoroughly and thoughtfully answered all my questions. He's a great listener. At the time, I had never heard of a genioplasty, and was just requesting chin lipo, but after he listened to what I didn't like about my lower face, he explained that he thought that a genioplasty would give me a better result. It sounded horrific, but the recovery from the genioplasty has been so easy (tummy tuck - not so easy).

What is especially fantastic about Gross is that he has a wide wide range of expertises as a surgeon, and I felt really comfortable having him do all three procedures. He worked on separating conjoined twins, and does a lot of revision and facial reconstruction work. The before/after books in his office offer a lot more than his website. From his website, it seems like he is mostly a breast augmentation guy - weird.

I can't say enough good things about Dr. Gross, but honestly I wasn't 100% thrilled with my post-op care at the hospital. Dr. Gross does most of his intensive surgeries at the Verdugo Hills Hospital, and if you're staying overnight you stay in the post partum ward. Some of the nurses were really nice, but a few were grumpy and I felt like I had to constantly ask for care. For example, no one ever brought me ice, I always had to ring the call bell.

Overall, it was a good experience with a great, skilled and caring doctor.
 
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
  (10)
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
  (10)
Accessibility:
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
  (9)
Personality:
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
  (10)
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
  (9)
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
  (10)
Price:
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
  (10)
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the décor aesthetically pleasing?
Were you offered anything to drink?
  (10)
Recommending This Doctor:
How likely are you to recommend this doctor to someone else?
  (10)

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