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Very Happy with this Dr.
puddin-pie's Review of: Dr. Nancy Van Laeken

Rating: 9.52 (out of 10)
Review Date:
October 8, 2008, 10:49 am


DOCTOR INFORMATION
Doctor Name:   Dr. Nancy Van Laeken (My Profile)
City:
Vancouver
State:   British Columbia (BC)
Country:   Canada
PATIENT INFORMATION
Reviewer:   puddin-pie (Contact Me)
View My Before/After Photo Album(s):   1 found
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   January 23, 2008
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 


Dr. Van Laeken is VERY personable as are all of her office staff. I have never had to wait more than about 5 minutes before being called into seeing her.

I had a Breast Reduction surgery done by this Dr. and I am extremely pleased with my final results and both the pre-opt and after-opt care given by her.

I would go into my appointments with a list of questions to be answered and she always answered all of my questions with patience and support.
I would not hesitate to use Nancy Van Laeken again for any plastic surgery.

About 3 weeks post-op I developed a sore under my left breast. I called the Dr.'s office and Dr. Van Laeken had me come in right away so that she could check it out. This was a Saturday morning and she came in especially to see me. I apologized for bothering her on a weekend and she said it is not a bother and I am pleased you called me. I want to see my patients as soon as they see something that might appear to be wrong.

I'd also like to point out that this Dr. came highly recommended by my own family Dr. and by several other women in my community.
 
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
  (9)
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
  (10)
Accessibility:
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
  (10)
Personality:
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
  (10)
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
  (8)
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
  (9)
Price:
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
  (10)
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the décor aesthetically pleasing?
Were you offered anything to drink?
  (9)
Recommending This Doctor:
How likely are you to recommend this doctor to someone else?
  (10)

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