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Happy and Grateful Patient
marychan1@hotmail.co's Review of: Dr. James Oestreicher

Rating: 10.00 (out of 10)
Review Date:
October 27, 2008, 3:00 pm


DOCTOR INFORMATION
Doctor Name:   Dr. James Oestreicher (My Profile)
City:
Toronto
State:   Ontario (Ont)
Country:   Canada
PATIENT INFORMATION
Reviewer:   marychan1@hotmail.co (Contact Me)
View My Before/After Photo Album(s):   None available
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   October 28, 2008
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 


I would like to share my painful experience with anyone considering eyelid surgery. After my first eyelid surgery, the result was that the creases of the upper lids were very high and did not look natural. The lower eyelid muscle was not tightened and the cheek was hollowed and sagging.

I was frustrated to the point that I refused to see any friends. I totally isolated myself for almost a year. During that period of time, I was busy consulting different plastic surgeons, hoping someone would do a better eyelid for me.

With luck, I got a referral from Dr. Peter Girschek (opthamologist) to Dr. James H. Oestreicher in downtown Toronto. Dr. Oestreicher is well known by his peers as a plastic surgeon in eyes only. With his special training and knowledge, he performed lower eyelid ectropion and external blepharoplasty revision on my eyelids.

In term of the high creases in my upper eyelid, Doctor Oestreicher thought that it would be very challenging to lower the creases in the upper eyelid. Instead, he performed Botulinum on me. Surprisingly, the results were very good. I am so grateful. I wish I found Dr. Oestreicher when I had my first eyelid surgery.

I am a happy patient now. I would be more happy if I didn't have to go through the hard way to find the right plastic surgeon. The lesson I learned is that if I want to do eyelid surgery or fill the areas around my eyes, I will only consider an ophthalmic plastic surgeon, who only specialize in eyes. If I want to do the nose , likewise I would only consider an ENT surgeon. I would check the credibilty of that doctor and consult more doctors before I put myself to someone's arms who only has the title of plastic surgeon.
 
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
  (10)
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
  (10)
Accessibility:
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
  (10)
Personality:
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
  (10)
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
  (10)
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
  (10)
Price:
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
  (10)
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the décor aesthetically pleasing?
Were you offered anything to drink?
  (10)
Recommending This Doctor:
How likely are you to recommend this doctor to someone else?
  (10)

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