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albertagirl's Review of: Dr. Kent Hein

Rating: 9.95 (out of 10)
Review Date:
April 3, 2009, 6:53 pm

Doctor Name:   Dr. Kent Hein (My Profile)
State:   Alberta (Alb)
Country:   Canada
Reviewer:   albertagirl (Contact Me)
View My Before/After Photo Album(s):   2 found
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   March 18, 2009
Procedure(s) I had done:   None


Dr. Hein was fantastic. In our first consult he was easy to talk to, and I NEVER felt rushed, he took his time and answered all the Qs my friend and I had.I was concerned and had questions for him before surgery date and I emailed him and I got a reply back answering all my Qs. The day of surgery I was so nervouse and quite scared he was great, managed to get me to gigle a little and kept me calm. In the OR he held my hand as I went under. He had a gift waiting for me in my hospital room. I am still recovering and he still answers my e-mails. So far so good :)  

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
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Did your results meet or exceed your expectations?
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
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Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
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Appointments, Waiting Time:
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Office & Surgical Facility:
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Is the medical equipment up-to-date?
Is the office comfortable and the décor aesthetically pleasing?
Were you offered anything to drink?
Recommending This Doctor:
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