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Dr. Chang's Mistakes & Lies
vs0522's Review of: Dr. Kristoffer Chang

Rating: 2.76 (out of 10)
Review Date:
April 12, 2009, 3:52 am


DOCTOR INFORMATION
Doctor Name:   Dr. Kristoffer Chang (My Profile)
City:
San Francisco
State:   California (CA)
Country:   United States
PATIENT INFORMATION
Reviewer:   vs0522 (Contact Me)
View My Before/After Photo Album(s):   None available
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   December 2, 2008
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 

Dr. K. Ning Chang of San Francisco, CA did 5 surgeries on me, and I cannot recommend him. In the latest surgery which was re-doing a previous surgery he did, he caused more damage and operated on a part I didn't consent to surgery on. This part was perfect, and now I am disfigured. It is considered battery when a doctor operates on parts not consented to. He was supposed to do fat grafting to dents made by another doctor, but he put the fat above the dents causing more disfigurement, and now I have almost no fat left for new fat grafting to fix Chang's mistakes.

And Chang has not only not apologized, he has been giving me one lie after another, changing his lies when I point out to him how his previous lies could not be be the truth. I am thoroughly disgusted with this man. I came to him for help, my life having been destroyed by another doctor, but instead of helping me he has just made things worse. I have thrown away $15K on his surgeries, and not even one part has been fixed.

I asked him to refund my money from the latest surgery, which would be a small part of all the money I need to fix his mistakes, and at first he said he would. He said he agreed there were parts that didn't turn out well, and that I should let him know how much I thought he should give me back. But now he is ignoring my request for a refund ... maybe his lawyer told him to lie and pretend he did nothing wrong.

For the past 5 years I have worked 7 days a week just to make enough money to pay for all this surgery, and now I will need at least another $15K and 2 more surgeries to fix all his mistakes. After the first surgery you could barely see any improvement, and now this latest surgery has made me worse than before.

One problem is that he has outdated equipment, he doesn't have the newer, better machines. He also said he has not changed his fat grafting methods in 20 years, which I think is part of the problem. He hasn't kept up with new techniques to make the fat grafts last. He charges less than some other doctors, but if you end up needing 7 surgeries instead of one, it turns out to be more expensive in the long run.

He also has some very strange techniques, like he tattoos the skin when he marks it. He claims it is temporary, but I still have dots on my skin from the surgery he did 2 years ago. He doesn't think that is a big deal. So before the latest surgery I bought him $45 worth of special skin markers that should stay on through any surgical procedure. He at first said he would try them, but he never did.

Another thing is that he makes a ridiculous amount of incisions, and makes no attempt to hide them. He made 40 incisions from my abdomen to my knees. Some of the incisions were less than 1/2" apart, and when I asked him why he did that, he said that maybe he forgot he made another incision nearby. ??? And he might be able to justify making so many incisions if he needed to do that to be very precise, but he operated on the wrong parts and put the fat grafts in the wrong place!

When Dr. Chang screws up, he doesn't take any responsibility for what he has done, he just lies. At best you will get minimal results, and at worst you will turn out worse than before.
 
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
  (2)
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
  (2)
Accessibility:
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
  (2)
Personality:
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
  (2)
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
  (9)
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
  (5)
Price:
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
  (4)
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the décor aesthetically pleasing?
Were you offered anything to drink?
  (3)
Recommending This Doctor:
How likely are you to recommend this doctor to someone else?
  (1)

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