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Facelift at Laderma - Prague, Czech Republic, Europe
anniebrown007's Review of: Dr. Zuzana Cerna

Rating: 9.95 (out of 10)
Review Date:
June 9, 2009, 12:46 pm


DOCTOR INFORMATION
Doctor Name:   Dr. Zuzana Cerna (My Profile)
City:
Prague 2
State:   (*)
Country:   Czech Republic
PATIENT INFORMATION
Reviewer:   anniebrown007 (Contact Me)
View My Before/After Photo Album(s):   1 found
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   May 26, 2009
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 

Best ever experience, I am so happy with my facelift - already perfectly presentable after 15 days, hardly any bruising, and I look so much better! - and with the whole experience of being here. Was pretty scared of coming to Prague - I'm from the UK - but the price is so good. And once I'd found half a dozen happy people on the internet who'd come to Dr. Cerna for surgery, I took the plunge. She trained in Canada so speaks great English, and she's a lovely person, warm, calm and confident. As a patient you get offered a lovely self-catering studio of your own, very clean and modern, in the same block where her consulting rooms are; good sign that she'll be taking plenty care of you! The operations are carried out in an impressively clean and modern clinic fifty yards away, where you stay for the first night (though I think girls having just eyelid surgery or breast implants were back here that night?)with lovely friendly English-speaking nurses there round the clock. I had no pain at all - didn't even bother taking the painkillers and sleeping tablets they provided for the 2nd night. Almost the exact opposite to my terrible plastic surgery experience in central London, where a smug smoothie surgeon messed up a revision of my horrid appendicitis scar and then he was never available when I got a gigantic very scary seroma!
Ten out of ten to Dr. Cerna and her team for everything.
 
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
  (10)
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
  (10)
Accessibility:
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
  (10)
Personality:
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
  (10)
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
  (10)
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
  (9)
Price:
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
  (10)
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the décor aesthetically pleasing?
Were you offered anything to drink?
  (10)
Recommending This Doctor:
How likely are you to recommend this doctor to someone else?
  (10)

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