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Uncaring, arrogant jerk
realitycheck10's Review of: Dr. Burr Von Maur

Rating: 3.00 (out of 10)
Review Date:
August 24, 2009, 12:19 am


DOCTOR INFORMATION
Doctor Name:   Dr. Burr Von Maur (My Profile)
City:
Mission Viejo
State:   California (CA)
Country:   United States
PATIENT INFORMATION
Reviewer:   realitycheck10 (Contact Me)
View My Before/After Photo Album(s):   None available
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   September 20, 2005
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 

My wife made the mistake of using this guy for her implants in 2005. She's a very fit and hardbodied 5'2" and she made it clear she wanted a modest, B cup style augmentation. The surgery took longer than it was supposed to (we were billed for the extra time) and apparently von Marr had trouble getting the implants into place due to her petite, muscular frame and she ended up with C cups. From day one her breasts were seriously asymetrical, but von Marr assured her they would even out over time. After a couple of months she went back to von Marr and expressed her concerns. The main thing was that her right breast looked totally unatural and strangely shaped, while her left was round and quite nice looking. Additionally, her breasts continued to lactate as if she had just had a baby... six months in she was still having to pack her bra with pads to absorb the leakage.

When she met with von Marr post op he was just as arrogant and uncaring as the poster above described. He acted like he couldn't care less that she was still lactating, and he continued to assert that eventually the implants would settle in and look better. To add insult to injury, he made her feel like a weak-ass complainer... something she is about as far from being as a woman can be... she runs marathons and is a physical therapist in a high end nursing home for chrissake. She's tough as nails, trust me.

Dr. von Marr even went so far as to totally cut her off in dismissing her concerns, coldly telling her that her only choices were to accept their appearance or have them removed.

I would never tell her this, but three years later I think we probably should have taken the latter course, they still look like the photos you see on the web of botched jobs, and von Marr's arrogant and uncaring post op attitude has not been forgotten by either of us.
 
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
  (2)
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
  (5)
Accessibility:
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
  (2)
Personality:
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
  (1)
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
  (5)
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
  (5)
Price:
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
  (5)
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the décor aesthetically pleasing?
Were you offered anything to drink?
  (5)
Recommending This Doctor:
How likely are you to recommend this doctor to someone else?
  (1)

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