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Did not do proceedure requested
djp630's Review of: Dr. graham) kemsley

Rating: 1.75 (out of 10)
Review Date:
August 31, 2009, 1:23 pm


DOCTOR INFORMATION
Doctor Name:   Dr. graham) kemsley (My Profile)
City:
irvine
State:   California (CA)
Country:   United States
PATIENT INFORMATION
Reviewer:   djp630 (Contact Me)
View My Before/After Photo Album(s):   None available
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   August 13, 2002
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 

At the advice of an agent, at 23 years I had a breast aug done with implants that were way too big for my frame (500's). They were placed over the muscle, which fall over time due to the weight of the implant and nothing to aid in suspending them. In approximately Aug. 2002, I went to Dr. Kemsley requesting that he do a breast reduction to remove the significant amount of skin that was created by the heavy implants, essentially to do a breast reduction. I additionally requested that he replace the implants with smaller (250) implants and put them under the muscle for the support. At a follow up visit to this Dr. I asked if they had been placed under the muscle as I requested and I was told "yes". Long story short, my breasts started to sag again.. I had gone to another Dr. who after examining me, told me that they were in fact NOT placed under the muscle as I had requested, the new Dr. also told me that to placed them under the muscle would have been more difficult and that in all probability, this Dr. took the short cut and did not place them under the muscle. I called his office to try and speak with him explaining to the assistant that I was told the implants had been placed under the muscle as I requested. She put me on hold for a few minutes and came back on the line rudely arguing that I did not request the implants to be placed under the muscle and that the Dr. would be happy to redo them at the added price of another $9000.00!!! I felt that I was deceived and did not get what I asked for. This Dr. refused to honor what I asked for or re-do them as I requested, unless I paid him another approximate $9000.00!!!!!  
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
  (2)
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
  (2)
Accessibility:
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
  (1)
Personality:
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
  (3)
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
  (1)
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
  (4)
Price:
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
  (1)
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the décor aesthetically pleasing?
Were you offered anything to drink?
  Not Rated (0)
Recommending This Doctor:
How likely are you to recommend this doctor to someone else?
  (1)

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