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Rhinoplasty Debacle
harleyshmarley's Review of: Dr. Lawry) Iregbulem

Rating: 1.00 (out of 10)
Review Date:
September 6, 2009, 7:00 am


DOCTOR INFORMATION
Doctor Name:   Dr. Lawry) Iregbulem (My Profile)
City:
London & Cambridge
State:   (*)
Country:   United Kingdom
PATIENT INFORMATION
Reviewer:   harleyshmarley (Contact Me)
View My Before/After Photo Album(s):   None available
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   July 5, 2008
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 

I travelled from overseas to have a rhinoplasty by Dr Iregbulem in '08 which resulted in a very noticeable scar on one of my nostrils. It looks as though a 5 mm wedge has been carved from my nostril. In the first PRE-op consult he was pleasant & positive. In the POST-op consult, when I pointed out the scar to him, his exact words to me were: "Don't be one of those patients who nit-pick"! He then became very cagey & short with me. It was extremely uncomfortable &, ridiculously, I felt bad for pointing out the mistake. He offered no advice on how the scar might be improved or rectified. I then returned to my home country where I saw another surgeon who said what had probably happened was that the stitches had fallen out as they had not been inserted correctly, thus causing a gaping hole. I decided to write to Dr Iregbulem to ask for my money back so I could get the scar rectified. So far I have had no luck (with 3 letters!). Dr I has had his staff reply with dismissive & hurtful replies. I absolutely would not recommend this surgeon.  
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
  (1)
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
  (1)
Accessibility:
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
  (1)
Personality:
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
  (1)
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
  (1)
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
  (1)
Price:
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
  (1)
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the décor aesthetically pleasing?
Were you offered anything to drink?
  (1)
Recommending This Doctor:
How likely are you to recommend this doctor to someone else?
  (1)

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