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great experience!
ladyk14's Review of: Dr. Nancy Van Laeken

Rating: 9.86 (out of 10)
Review Date:
January 18, 2010, 11:38 am


DOCTOR INFORMATION
Doctor Name:   Dr. Nancy Van Laeken (My Profile)
City:
Vancouver
State:   British Columbia (BC)
Country:   Canada
PATIENT INFORMATION
Reviewer:   ladyk14 (Contact Me)
View My Before/After Photo Album(s):   1 found
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   December 21, 2009
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 

I loved Dr. Van Laeken, I'll agree she could come off as rushed and what not but she seems like a very to the point kind of person, so no she's not a "hand-holder" but then again she's a surgeon not a counsellor. Her staff were extremely nice and discrete. I had a pinched nerve right after surgery and her office on dec. 23 and was given an appointment because I was told if I was in that kind of pain there was no way they were letting me go through Christmas like that, I was in first thing in the morning dec. 24th despite the Dr. being extremely booked (the waiting room was evidence of that). Overall she's a great Dr., she's got a very calmming sense to her, she explained to me what kind of implants and size she very was appropriate for my body and why and as for the complaints of waiting, sure I waited a little bit but no more than I do at any other Dr. it was not unreasonable. I would definately recommend her to anyone who knows what they want and have made up their mind a 110% to do it.  
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
  (10)
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
  (10)
Accessibility:
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
  (10)
Personality:
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
  (9)
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
  (10)
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
  (10)
Price:
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
  (9)
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the décor aesthetically pleasing?
Were you offered anything to drink?
  (10)
Recommending This Doctor:
How likely are you to recommend this doctor to someone else?
  (10)

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