LEARN, SHOP & CHAT ABOUT PLASTIC SURGERY, BEAUTY AND ANTI-AGING
  Specialist Directory Home    Rate My Doctor    Doctor Center
Doctor Search:

Plastic Surgeon & Dermatologist Directory - With Patient Reviews & Ratings

Rate This Individual/Business and share your opinion with other people.

Response to negative feedback about Dr. Stevens
dharmabum35's Review of: Dr. Grant Stevens

Rating: 10.00 (out of 10)
Review Date:
July 9, 2010, 2:39 pm


DOCTOR INFORMATION
Doctor Name:   Dr. Grant Stevens (My Profile)
City:
Marina Del Rey
State:   California (CA)
Country:   United States
PATIENT INFORMATION
Reviewer:   dharmabum35 (Contact Me)
View My Before/After Photo Album(s):   None available
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   June 23, 2010
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 

I am dismayed at reading the awful review about Dr. Stevens and further saddened that someone actually thought the responses supporting him were "staged" because they appeared within days after. I have known Dr. Stevens for more than 18 years. I was Assistant Director of Nursing in the hospital adjacent to his office and heard about his excellent reputation at the time. I subsequently had several procedures done by him over the years and have always found him to be the ultimate professional in every way. I can truly say that my life has been changed by his artistic touch and his amazing surgical skills. He has always been responsive and available for me throughout these procedures. His staff is superb and complement Dr. Stevens'skills by educating, coaching and supporting patients before, and after, procedures.
As a healthcare professional who has worked with patients throughout the last 30+ years I have observed that people's expectations of their physicians are frequently unrealistic. Similar to other relationships in our lives, if physicians are treated with respect and dignity they treat their patients likewise. It is absurd to expect that a physician will not have bad days, be stressed or be short-tempered sometime. Furthermore, while physicians may be "friendly" with their patients their job is to perform the procedures entrusted to them with the utmost care and diligence--not to meet other unfulflled emotional needs their patients may have.
I am sorry that one of his patients has had such a terrible emotional experience with Dr. Stevens that they would trash him and his years of experience. No one is perfect, including the person who wrote the review. We all have some responsibility for how others respond to us and how the world treats us. We choose our reality and happiness, regardless of circumstances. I hope this patient can objectively look at how she might have contributed to the situation she describes and what she can do so that she can let go and move on.
 
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
  (10)
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
  (10)
Accessibility:
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
  (10)
Personality:
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
  (10)
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
  (10)
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
  (10)
Price:
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
  (10)
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the décor aesthetically pleasing?
Were you offered anything to drink?
  (10)
Recommending This Doctor:
How likely are you to recommend this doctor to someone else?
  (10)

Read Other Reviews of this individual/business.

Rate This Individual/Business and share your opinion with other people.