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I am a victim of Dr. Kwan!!!
Apple212's Review of: Dr. Edmund) Kwan

Rating: 1.10 (out of 10)
Review Date:
July 31, 2010, 8:45 pm


DOCTOR INFORMATION
Doctor Name:   Dr. Edmund) Kwan (My Profile)
City:
New York
State:   New York (NY)
Country:   United States
PATIENT INFORMATION
Reviewer:   Apple212 (Contact Me)
View My Before/After Photo Album(s):   None available
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   February 16, 1997
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 

Your review
I am a victim of Dr. Kwan‎ - ‎ - 2010-07-31
My husband and I went to Dr. Kwan to remove the bagginess under our eyes. With Dr. Kwan's further recommendation, my husband agreed to have cosmetic work done on the upper eyelid as well.

The results were terrible. For my husband, the upper eyelid treatment left him with one eye appearing bigger than the other. And for both of us, he barely removed the bagginess - there was little improvement. In addition, I was left with scars above and under my eyes.

We were frustrated and booked a follow-up meeting via his secretary to discuss the problematic results. When I arrived at his office, he denied to talk to me, instead call the police, throwed me out. So, we proceeded to bring this issue to court. And we lost the litigation because malpractice sue depend on wrongdoing of medical procedure not on bad outcomes. He was the only one to explaine the procedure of surgeries what he did, of course, he said everything was right.

My husband now has to live with differently sized eyes - he has to wear sunglass even indoors. And the area underneath out eyes look awful. We are the victims of Dr. Kwon. It was a nightmare!!!!
 
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
  (1)
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
  (1)
Accessibility:
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
  (1)
Personality:
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
  (1)
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
  (2)
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
  (1)
Price:
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
  (1)
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the dcor aesthetically pleasing?
Were you offered anything to drink?
  (1)
Recommending This Doctor:
How likely are you to recommend this doctor to someone else?
  (1)

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