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laurakrauth's Review of: Dr. Lynn Derby

Rating: 10.00 (out of 10)
Review Date:
September 21, 2010, 5:01 pm


DOCTOR INFORMATION
Doctor Name:   Dr. Lynn Derby (My Profile)
City:
Spokane
State:   Washington (WA)
Country:   United States
PATIENT INFORMATION
Reviewer:   laurakrauth (Contact Me)
View My Before/After Photo Album(s):   None available
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   March 29, 2010
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 

We were referred to Dr.Derby and couldnt be happier. We were able to get right in to see her. She treated our daughter, Kaineene wonderfully. She listened to our concerns and addressed each one. When our daughter had the scheduled surgery Dr.Derby met with us first and again explained what was going to happen. Kaileene was nervous and Dr. Derby put her at ease! THANK YOU DR.DERBY! We would HIGHLY recommend her as well as her staff!  
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
  (10)
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
  (10)
Accessibility:
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
  (10)
Personality:
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
  (10)
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
  (10)
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
  (10)
Price:
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
  (10)
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the décor aesthetically pleasing?
Were you offered anything to drink?
  (10)
Recommending This Doctor:
How likely are you to recommend this doctor to someone else?
  (10)

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