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WOOD-SMITH SHOULD RETIRE BEFORE HE HURTS MORE PEOPLE
Straighttalk's Review of: Dr. Donald Wood-Smith

Rating: 1.43 (out of 10)
Review Date:
October 21, 2010, 6:58 am


DOCTOR INFORMATION
Doctor Name:   Dr. Donald Wood-Smith (My Profile)
City:
New York
State:   New York (NY)
Country:   United States
PATIENT INFORMATION
Reviewer:   Straighttalk (Contact Me)
View My Before/After Photo Album(s):   None available
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   April 10, 2010
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 

He performed a septoplasty and rhinoplasty on me. He completely failed to straighten a virgin septum leaving spurs that inhibited breathing. While he purported to address the valve problem, there is no evidence that he even attempted a repair according to prominent board certified ENT's who checked his work after surgery. He ruined the aesthetics of my nose, and did things that were never authorized, resulting in my needing a more risky secondary procedure with cartilage grafting that would have been completely unnecessary if he had even done an average job. There is more, and none of it is good. Wood-Smith is very gracious before you pay him, and very cynical and condescending after the procedure. Don't believe anything his office tells you. They also failed to pre-certify my procedure with my insurance company resulting in failure to get total reimbursement for the medical portion. Wood Smith took no responsibility for this, and thus far has taken no responsibility for the shoddy work. He offered to fix the septum and said it would take 30 minutes under mac. How interesting. I've consulted with the most prominent nose surgeons who tell me the procedure would take many hours to do correctly. As an accommodation to all who consider this man, I will be happy to share my awful experience with this surgeon and with this man, and i would strongly advise you to steer clear.  
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
  (1)
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
  (1)
Accessibility:
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
  (2)
Personality:
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
  (2)
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
  (1)
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
  (4)
Price:
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
  (1)
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the décor aesthetically pleasing?
Were you offered anything to drink?
  (3)
Recommending This Doctor:
How likely are you to recommend this doctor to someone else?
  (1)

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