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SkinCareKathy's Review of: Dr. Jeannette Martello

Rating: 10.00 (out of 10)
Review Date: December 22, 2010, 1:03 pm


DOCTOR INFORMATION
Doctor Name:   Dr. Jeannette Martello (My Profile)
City:
Pasadena
State:   California (CA)
Country:   United States
PATIENT INFORMATION
Reviewer:   SkinCareKathy (Contact Me)
View My Before/After Photo Album(s):   None available
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   June 15, 2009
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 

 My name is Kathy. I am a 65 year old aesthetician. I was born in Budapest, Hungary seven months before World War II. I have always wanted to look my best. Everything was going fine until I reached menopause at age 47. My weight started to creep up from hormone replacement. Every morning when I looked at myself in the mirror without my clothes on, I hated what I saw. The fat on my tummy was thick underneath the skin. The disgusting extra skin hung over itself like wrinkled material when I bent over and this reminded me of my poor mother. I also had extra loose skin on my back underneath my bra line. Even though I worked out at the gym, I was disgusted with myself and felt completely helpless. I started to think more and more about having a tummy tuck and some liposuction. I knew that I couldn’t afford these surgeries, but I stashed some cash away in an envelope every few weeks. I saved this money just in case I decided to have the surgeries performed someday.
When I went to meet Dr. Martello in consultation, I was very impressed with her. She was very honest and knowledgeable. She was not at all pompous like the other male doctors were. I felt comfortable with her. After reading her list of credentials, I was even more impressed.
I decided to have Dr. Martello perform a tummy tuck and liposuction on me. I was especially fearful of the general anesthesia. For support, my plastic surgeon held my hand while I was put to sleep. The day after my surgery, at the doctor’s office, when Dr. Martello removed the binder that I wore around my belly, I was so surprised at how slim I had become! Dr. Martello took measurements in her office at 5 weeks after surgery. My waist went down from 42 ½ inches to 33 ¾ inches!
After my recovery, it was so nice to wear form-fitting clothes again. The old pants just didn’t fit me anymore. They were very, very baggy. All the skirts with fixed beltlines were also loose on me. I had to buy totally new skirts. I enjoyed my new, trim and “girlish” look very much. I got compliments from many people. I fulfilled my old dream. And it was all well worth it! Thank you Dr. Martello and to all your caring staff!
 
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
   (10)
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
   (10)
Accessibility:
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
   (10)
Personality:
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
   (10)
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
   (10)
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
   (10)
Price:
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
   (10)
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the dcor aesthetically pleasing?
Were you offered anything to drink?
   (10)
Recommending This Doctor:
How likely are you to recommend this doctor to someone else?
   (10)

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