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Highly recommend
katike's Review of: Dr. Alan Engler, MD

Rating: 10.00 (out of 10)
Review Date:
February 13, 2011, 10:47 am


DOCTOR INFORMATION
Doctor Name:   Dr. Alan Engler, MD (My Profile)
City:
New York
State:   New York (NY)
Country:   United States
PATIENT INFORMATION
Reviewer:   katike (Contact Me)
View My Before/After Photo Album(s):   None available
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   February 9, 2011
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 

My situation is a little different from most of the other people who are writing in. I went to see Dr. Engler for a procedure I HAD to have done and didn't choose for myself. I was very frightened and really did not want to do it. But I had to.

From the first minute I called the office, I felt better. The person who answered the phone was friendly and helpful, set up an appointment for me quickly and efficiently, made all the necessary arrangements with the referring doctor and reassured me. When I went to the office, I was greeted warmly. Everyone on the staff was so nice and helped to put me at ease.

Then I met Dr. Engler - and he was kind, friendly and personable. He explained everything to me and told me that he would take excellent care of me and he certainly did! Most importantly, he made me feel entirely confident in his knowledge and expertise. In a rather vulnerable situation, I so thoroughly felt that I could trust him and benefit from his experience. Throughout the procedure in his office, Dr. Engler and his staff made sure that I was calm, comfortable and informed of what was going on. Afterwards, he called to make sure that I felt fine, and I did!!

The results are excellent and the entire process was easier than I could ever have expected. I am so grateful to Dr. Engler and his staff for making me feel so well taken care of and highly recommend him!
 
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
  (10)
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
  (10)
Accessibility:
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
  (10)
Personality:
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
  (10)
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
  (10)
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
  (10)
Price:
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
  (10)
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the décor aesthetically pleasing?
Were you offered anything to drink?
  (10)
Recommending This Doctor:
How likely are you to recommend this doctor to someone else?
  (10)

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