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Horrible Doctor and Staff
nyac05's Review of: Dr. Alan Kisner

Rating: 1.33 (out of 10)
Review Date:
April 26, 2011, 6:58 pm


DOCTOR INFORMATION
Doctor Name:   Dr. Alan Kisner (My Profile)
City:
Huntington
State:   New York (NY)
Country:   United States
PATIENT INFORMATION
Reviewer:   nyac05 (Contact Me)
View My Before/After Photo Album(s):   None available
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   April 12, 2010
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 

I would never recommend Dr. Kisner to anyone who is considering cosmetic surgery. I have known Dr. Kisner for a number of years now and he ruined my lower lids, my abdomen and flanks. I have realistic goals and expectations and I know what good cosmetic surgery looks like and Dr. Kisner is not the greatest cosmetic surgeon. Let me honestly describe my plastic surgery experience with Dr. Kisner. I had liposuction of my abdomen and flanks a few years ago. I was not overweight; I just had localized areas of fat which needed work on. The results of the surgery are a disaster. He did a revision and made it look worse. I know the body changes over time, however I exercise and eat very healthy and I maintain the same normal weight year after year. I now have indents and depressions left from this botched surgery. When I go to the beach I do not feel comfortable taking my shirt off. A year ago I decided to get a lower lid blepharoplasty done since I had bulging fat and just a bit of loose skin under my lower lids. After doing plenty of research I was going to choose one of New York cities top cosmetic surgeons instead of Dr. Kisner. I had seen dr. Kisner a couple of times before I made a decision and my gut feeling was not to have him do the surgery, but at the end I decided to choose Dr. Kisner because I could not afford NY’s top surgeon and that was the only reason why I had him do my lower lids. I was assured by Dr. Kisner that the problem areas of the lower lids would be improved. It has been a year now and I am extremely dissatisfied with the outcome of the surgery. He took too much skin away on my left lower lid and the bulging fat that was there to begin with is still there now. My lower lids look horrible. At one of my post op appointments, in a poorly lit room, in one of the presidential suites at the Waldorf Astoria Towers I told him that I was not happy with the results. He offered a “quick fix” of injecting cortisone under my lower lids. When I told him that I didn’t feel comfortable with that he became extremely hostile and unpleasant towards me and told me to see another doctor. I then told him that money does not grow on trees and I couldn’t afford to see another surgeon. 12 months post op, I saw an occuloplastic surgeon and told him that Dr. Kisner wanted to inject cortisone under my lower lids and he began to laugh. I have written and federal expressed Dr. Kisner a letter 5 months ago and I never received a response back. In addition a couple of his staff members, particularly one by the name of Kathy was rude, unprofessional and unpleasant. When I told her that I was not happy with the surgery she obnoxiously responded by telling me it was a scalpel Dr. Kisner used and not a magic wand. What is very difficult for me is that it took me years to save up for the surgery and I should have listened to my gut feeling and decided to go with another surgeon, one that was very skillful and that had a pleasant staff. There is a fine line between being conservative, ultra conservative not skillful enough and Lazy. Also do not let his once a month posh presidential suite at the waldorf towers fool you. Throughout the years Dr. Kisner has proved to me that he is just a purely lazy, non caring and non skillful plastic surgeon. One of the worst cosmetic surgeons. I have lost all trust in this awful lazy surgeon. Anyway I don’t blame him, I blame myself for choosing Dr. Kisner to do the botched surgeries and I will never recommend him to anyone.  
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
  (1)
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
  (2)
Accessibility:
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
  (1)
Personality:
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
  (1)
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
  (1)
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
  (2)
Price:
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
  (2)
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the dcor aesthetically pleasing?
Were you offered anything to drink?
  (2)
Recommending This Doctor:
How likely are you to recommend this doctor to someone else?
  (1)

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