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Receptionists are the front doors to your business
colour's Review of: Dr. Jillian Wells

Rating: 1.00 (out of 10)
Review Date: June 19, 2011, 6:43 pm


DOCTOR INFORMATION
Doctor Name:   Dr. Jillian Wells (My Profile)
City:
Crows Nest
State:   (NSW)
Country:   Australia
PATIENT INFORMATION
Reviewer:   colour (Contact Me)
View My Before/After Photo Album(s):   None available
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   April 3, 2010
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 

 I took my daughter to the above Dr for a skin condition, we first had to see the Receptionist two were on the desk, pity i didnt have their names but they were 'mature' we found them very rude, not helpful, not friendly and extremely arrogant. Fortunatly Jillian was the opposite, such a contrast to her staff.

I also found that to get through on the phone you would have to wait at least 1/2 to get answered, surely if this is the case hire a fulltime receptionist just to answer the phones. and hire more welcoming front desk staff.

 
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

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