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excellent upper eyelid surgery
macmartin's Review of: Dr. Alan Engler, MD

Rating: 9.95 (out of 10)
Review Date:
July 12, 2011, 4:03 pm


DOCTOR INFORMATION
Doctor Name:   Dr. Alan Engler, MD (My Profile)
City:
New York
State:   New York (NY)
Country:   United States
PATIENT INFORMATION
Reviewer:   macmartin (Contact Me)
View My Before/After Photo Album(s):   None available
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   April 30, 2011
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 

I was referred to Dr. Engler by my dermatologist. I’m a 52 year old male and have never had any kind of cosmetic surgery so I was a bit wary of the procedure to begin with. My main concern was that although my sagging eyelids were making me look older and tired, the results of eyelid surgery could actually be worse - leaving me with a stretched and surprised look. I didn’t want to look like a middle aged guy who’d had a bad eye job. Dr. Engler understood my reservations completely and was very assuring. He sent me home with some reading materials and at our next consultation walked me through his plan and the process step by step.

The operation was quick and painless, and since he was using a local anesthesia, Dr. Engler was able to talk to me during the entire procedure. The surgery and the healing process went exactly as expected and afterwards I was given the doctor’s cell phone number and he followed up with me every day, including over the weekend, to check on my progress. Two weeks later, as promised, I was totaly healed. The results were amazing, better than I had imagined. My eyes looked more youthful and rested but still perfectly natural. Though the before and after pictures illustrate a dramatic difference/improvement when I attended a family reunion shortly after my surgery not one person suspected that I had any work done.

In addition to doing exceptional work Dr. Engler’s office is clean, comfortable and very private. His staff is friendly and professional. It was an excellent experience all the way around.
 
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
  (10)
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
  (10)
Accessibility:
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
  (10)
Personality:
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
  (10)
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
  (10)
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
  (10)
Price:
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
  (9)
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the dcor aesthetically pleasing?
Were you offered anything to drink?
  (10)
Recommending This Doctor:
How likely are you to recommend this doctor to someone else?
  (10)

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