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So glad I found Dr. Knoll
milla02's Review of: Dr. Bianca Knoll

Rating: 10.00 (out of 10)
Review Date: April 16, 2012, 4:53 am


DOCTOR INFORMATION
Doctor Name:   Dr. Bianca Knoll (My Profile)
City:
Frankfurt
State:   (*)
Country:   Germany
PATIENT INFORMATION
Reviewer:   milla02 (Contact Me)
View My Before/After Photo Album(s):   None available
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   January 17, 2012
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 

 As a US military member stationed in Germany, I was worried I wouldn't be able to find a surgeon with the qualifications and standards I was looking for. I know Europe tends to be different with their standards and I wanted my whole process to be as close to getting it done in the US as possible. When I found Dr. Knoll, a Yale graduate, US trained and follows US standards, I knew she was who I wanted for my surgery. Her office is beautiful and professional; just sitting in there made me feel comfortable. Dr. Knoll was, and always has been, incredibly friendly. In addition to thoroughly answering my LONG list of questions, she's always taken the time to just chat with me and my husband. She's easy to talk to, makes you laugh and feel at ease. She explained everything completely and I never felt pressured to do anything I didn't want to do. The surgery itself went incredibly smoothly and the post op has been great. She has always answered my questions (I continue to have several of them) and even when I was being impatient about the healing, I always listened to her and trusted her because I knew she knew what she was doing. I would absolutely recommend Dr. Knoll to anyone but especially to Americans living in Germany who are looking for someone to make them feel comfortable with getting an elective procedure done overseas. I am incredibly happy with my results and that I found her to perform my procedure.  
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
   (10)
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
   (10)
Accessibility:
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
   (10)
Personality:
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
   (10)
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
   (10)
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
   (10)
Price:
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
   (10)
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the décor aesthetically pleasing?
Were you offered anything to drink?
   (10)
Recommending This Doctor:
How likely are you to recommend this doctor to someone else?
   (10)

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