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Would use Dr. Scanland anytime for anything
erbiumgirl's Review of: Dr. Jeanne Scanland

Rating: 10.00 (out of 10)
Review Date:
March 7, 2007, 5:37 am


DOCTOR INFORMATION
Doctor Name:   Dr. Jeanne Scanland (My Profile)
City:
Chattanooga
State:   Tennessee (TN)
Country:   United States
PATIENT INFORMATION
Reviewer:   erbiumgirl (Contact Me)
View My Before/After Photo Album(s):   None available
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   January 17, 2006
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 

Dr. Scanland was extremely knowledgeable, caring and helpful. She did an incredible job with the surgery. So much so, that I chose her again for another surgery two years later. I believe she has trained quite a few physicians.
She will give you phone numbers of other patients who have had your same procedure. She will show you numerous photos and videos as well as inform you of every possible outcome for your situation. I know other MDs may do these things, but she actually cares. You can't help but like her and she's someone with whom you will feel comfortable. Her facility is beautiful and I've never had to sit long in the lobby before being ushered quickly back to a private room.
I chose Dr. Scanland because I knew four people who had used her and liked her. I will use her again if the need arises. It's hard to imagine anyone who wouldn't be happy with her professional demeanor, likeable personality and quality services. I can not say enough good things about Dr. Scanland.
 
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
  (10)
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
  (10)
Accessibility:
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
  (10)
Personality:
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
  (10)
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
  (10)
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
  (10)
Price:
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
  (10)
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the décor aesthetically pleasing?
Were you offered anything to drink?
  (10)
Recommending This Doctor:
How likely are you to recommend this doctor to someone else?
  (10)

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