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Eyelid surgery
Sl224's Review of: Dr. Edmund) Kwan

Rating: 10.00 (out of 10)
Review Date:
May 21, 2013, 2:26 am

Doctor Name:   Dr. Edmund) Kwan (My Profile)
New York
State:   New York (NY)
Country:   United States
Reviewer:   Sl224 (Contact Me)
View My Before/After Photo Album(s):   None available
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   August 8, 2012
Procedure(s) I had done:   None


I had my eyelid surgery with Dr. Kwan last year. I was very nervous about the surgery before I had the procedure done. However, my result came out great! I was hesitant to change the way my eye looked. I'm Asian, so I wanted to look natural. Dr. Kwan had discussed with me before the surgery that he will keep me looking Asian after the surgery. Following surgery, people don't know I even had the surgery. I've been getting complement on my eyes ever since. Prior to surgery no one ever noticed my eyes. My only regret is that I should have done this a long time ago. This has given me tremendous confidence. I thank dr. Kwan and his staff for the great care I received.  

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
Appointments, Waiting Time:
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Was doctor reasonably punctual with appointments?
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Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the décor aesthetically pleasing?
Were you offered anything to drink?
Recommending This Doctor:
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