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Unethical, Over Confident, Inconsiderate
JetBlue's Review of: Dr. Greg O'Toole

Rating: 2.48 (out of 10)
Review Date: August 31, 2013, 3:51 pm


DOCTOR INFORMATION
Doctor Name:   Dr. Greg O'Toole (My Profile)
City:
London
State:   (*)
Country:   United Kingdom
PATIENT INFORMATION
Reviewer:   JetBlue (Contact Me)
View My Before/After Photo Album(s):   None available
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   November 29, 2013
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 

 This Surgeon is absolutely mad. I travleled from Canada to the UK to see him without support of my family or friends. The consultation was more like a job interview(me hiring him) He performed a surgery on me that left me with 2 different shaped and sized ears. At consultation I told him I was nervous to do ANYTHING to the right ear and that Burt Brent refused to operate on my ears which I told Greg I really respect Burt Brent for. I also told him how happy I was with my previous surgery by David Gault. This did not concern Greg one bit. He was eager and willing to perform no matter what I had said. Before surgery when asked what he was going to do and given a pen to show me with the images of my ears what he was going to do he just pointed and said "nothing radical". During surgery one of his assistants started to panic and Greg had to insist they calm down. I was sent home right before Christmas back to my family with 2 very different sized and shaped ears. This guy is the most inconsiderate surgeon/doctor. Before returning home he asked if I don't mind posting something positive about my experience and said "This is how I pay my mortgage."

When I see photos of Greg O'Toole i now look into the eyes of a mad man.		  
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
   (1)
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
   (1)
Accessibility:
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
   (2)
Personality:
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
   (2)
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
   (6)
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
   (10)
Price:
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
   (1)
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the décor aesthetically pleasing?
Were you offered anything to drink?
   (9)
Recommending This Doctor:
How likely are you to recommend this doctor to someone else?
   (1)

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