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ear surgery
nicknack's Review of: Dr. Mark Epstein

Rating: 10.00 (out of 10)
Review Date:
March 3, 2014, 5:26 am


DOCTOR INFORMATION
Doctor Name:   Dr. Mark Epstein (My Profile)
City:
Stony Brook
State:   New York (NY)
Country:   United States
PATIENT INFORMATION
Reviewer:   nicknack (Contact Me)
View My Before/After Photo Album(s):   None available
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   January 16, 2014
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 

Dr. Epstein was fantastic. He knew exactly what do do with my ears. He sat with me for a long consultation and answered any questions I had. I did go to other places to get opinions and all the other places i went seemed like a factory rushed me in and out with over crowded waiting rooms. Dr. Epstein was very professional and took his time with me and assured me that my concerns with my ears were normal. After the surgery i stayed in bed for a few days but was back at work after 4 days. I felt fine and was able to continue with my normal routine with only a little discomfort. Im over 6 weeks out and couldn't be happier with my ears.  
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
  (10)
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
  (10)
Accessibility:
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
  (10)
Personality:
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
  (10)
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
  (10)
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
  (10)
Price:
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
  (10)
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the décor aesthetically pleasing?
Were you offered anything to drink?
  (10)
Recommending This Doctor:
How likely are you to recommend this doctor to someone else?
  (10)

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