LEARN, SHOP & CHAT ABOUT PLASTIC SURGERY, BEAUTY AND ANTI-AGING
  Specialist Directory Home    Rate My Doctor    Doctor Center
Doctor Search:

Plastic Surgeon & Dermatologist Directory - With Patient Reviews & Ratings

Rate This Individual/Business and share your opinion with other people.

Dr. Da Cruz is the best!
ldacruz's Review of: Dr. Luis Dos Santos

Rating: 10.00 (out of 10)
Review Date:
March 11, 2014, 10:37 am


DOCTOR INFORMATION
Doctor Name:   Dr. Luis Dos Santos (My Profile)
City:
san jose
State:   (*)
Country:   Costa Rica
PATIENT INFORMATION
Reviewer:   ldacruz (Contact Me)
View My Before/After Photo Album(s):   None available
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   July 11, 2008
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 

I had a minor procedure, removing a skin cancer, and the wound has totally disappeared. That is not the purpose here however. I have worked for Dr. Da Cruz for 9 years, and take issue with the negative review on many levels.
This lady seems to have only had a consultation, not a surgery, so how can she rate a surgery? She claims to have had a breast augmentation on Feb. 25, 2006, but Dr. Da Cruz did no surgeries on this day, a Saturday. She claims her consultation was rushed, but you could talk to any of Dr. Da Cruz's patients who would tell you otherwise. We have many comments echoing the positive review, that Dr. Da Cruz is very kind, thorough, and patient, answering all questions. I have observed this in my years working with this awesome human being. She cites three ladies who had serious problems, but I cannot match any of our clients in that time frame. It seems the whole point of her review is to promote Dr. Rivera, who was the new kid on the block in 2006, operating out of UNIBE, a small poorly equipped facility in Tibas.
We have requested Make Me Heal to remove this obviously false report but they do not respond to us.
There is no medical procedure to check that fits my procedure. Not a lumpectomy, but cancer related.
 
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
  (10)
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
  (10)
Accessibility:
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
  (10)
Personality:
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
  (10)
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
  (10)
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
  (10)
Price:
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
  (10)
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the décor aesthetically pleasing?
Were you offered anything to drink?
  (10)
Recommending This Doctor:
How likely are you to recommend this doctor to someone else?
  (10)

Read Other Reviews of this individual/business.

Rate This Individual/Business and share your opinion with other people.