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VERY SATISFIED CLIENT
RAFINITY9912@GMAIL.COM's Review of: Dr. MALEK KAYSER

Rating: 10.00 (out of 10)
Review Date: June 17, 2014, 12:23 pm


DOCTOR INFORMATION
Doctor Name:   Dr. MALEK KAYSER (My Profile)
City:
SAINT CLAIR SHORES
State:   Michigan (MI)
Country:   United States
PATIENT INFORMATION
Reviewer:   RAFINITY9912@GMAIL.COM (Contact Me)
View My Before/After Photo Album(s):   None available
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   April 4, 2014
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 

 From the very beginning I felt comfortable selecting Dr. Kayser for my cosmetic procedure. He has a fantastic staff & office in Saint Clair Shores, MI. After my consult with him his office manager Denise gave me the run down on what hospital I would like to have my surgery performed in, what availability then had, & cost. Most importantly I didn’t feel pressured to book the appointment right then and there. They encouraged me to take my time and think about what was best for me. Once I decided to book my surgery, Dr. Kayser was more than accommodating to my schedule, in fact he pushed his vacation out an extra day to perform my surgery; talk about service. Any questions I had he always had an answer for me that put my mind at ease. My results after my procedure were AMAZING!!! It was exactly what he had told me prior to the surgery. The following day I received a beautiful arrangement of flowers from his office wishing me a speedy recovery. It’s been 11 weeks since my procedure and I keep getting better and better. I couldn’t be happier with Dr. Kayser & his staff for guiding me throughout this entire process. I encourage all my friends & family to see Dr. Kayser if they are anticipating having any kind of surgical procedure. Thank you for being so wonderful to me.  
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
   (10)
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
   (10)
Accessibility:
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
   (10)
Personality:
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
   (10)
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
   (10)
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
   (10)
Price:
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
   (10)
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the décor aesthetically pleasing?
Were you offered anything to drink?
   (10)
Recommending This Doctor:
How likely are you to recommend this doctor to someone else?
   (10)

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