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68 female with premature jowling and turkey neck -- help!!
jvivinetto1@verizon.net's Review of: Dr. Mark Epstein

Rating: 9.95 (out of 10)
Review Date:
June 22, 2014, 7:52 am


DOCTOR INFORMATION
Doctor Name:   Dr. Mark Epstein (My Profile)
City:
Stony Brook
State:   New York (NY)
Country:   United States
PATIENT INFORMATION
Reviewer:   jvivinetto1@verizon.net (Contact Me)
View My Before/After Photo Album(s):   None available
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   June 3, 2014
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 

A few months ago, I had an eye-opening experience after seeing a picture of myself. I saw nothing but jowls and a “turkey neck.” This prompted me to schedule consults with various surgeons and dermatologists in the area. At a suggestion of a family member and after researching his website, I decided to make an appointment for a consultation with Dr. Epstein. He was not only honest and straightforward, but radiated a level of confidence I was completely comfortable with resulting in my decision to schedule surgery for a “MACS” lift. The surgery went exactly as explained and recovery was better than anticipated. The information I was sent home with after surgery was comprehensive and detailed and very helpful in tracking my recovery. Although I experienced discomfort for the first 2-3 days, by the fourth day I felt comfortable enough to leave the house (with a little concealer and sunglasses) and go out in public.
Two and a half weeks out of surgery, I cannot express the joy and satisfaction I experience every time I glance in a mirror at the “younger” me. And I must say I never get tired of the compliments I have been receiving from family and friends.
At every post-op visit, I can’t help but express to Dr. Epstein how thrilled I am with my appearance – I truly believe he is a genius -- and the level of care and compassion from both he and his staff was truly amazing.
 
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
  (10)
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
  (10)
Accessibility:
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
  (10)
Personality:
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
  (10)
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
  (10)
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
  (9)
Price:
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
  (10)
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the dcor aesthetically pleasing?
Were you offered anything to drink?
  (10)
Recommending This Doctor:
How likely are you to recommend this doctor to someone else?
  (10)

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