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Upper and Lower Eyelid Surgery
spencertienzo's Review of: Dr. Rino Lorenzo

Rating: 9.95 (out of 10)
Review Date:
November 30, 2014, 10:58 pm


DOCTOR INFORMATION
Doctor Name:   Dr. Rino Lorenzo (My Profile)
City:
Quezon City
State:   (*)
Country:   Philippines
PATIENT INFORMATION
Reviewer:   spencertienzo (Contact Me)
View My Before/After Photo Album(s):   None available
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   September 17, 2012
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 

This is long overdue but I would like to thank my good doctor, Dr Rino Lorenzo for a job well done on my upper and lower eyelid surgery way back
in 2012. My wife and I were really delighted with the outcome of my procedure. I was very happy and felt great knowing that I don't look permanently tired anymore, after my surgery. You can't imagine how bad I felt whenever friends tell me how tired my face looked like before. You
were right Doc when you decided not to overdone my procedure which does gives it a more natural fresher look. It took longer to heal than I had
expected and after three weeks the scarring was quite white and raised but now very smooth. My patience paid off. Keep up the great job Dr Lorenzo!
 
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
  (10)
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
  (10)
Accessibility:
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
  (10)
Personality:
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
  (10)
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
  (10)
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
  (10)
Price:
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
  (10)
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the décor aesthetically pleasing?
Were you offered anything to drink?
  (9)
Recommending This Doctor:
How likely are you to recommend this doctor to someone else?
  (10)

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