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concerned citizen
Concerned1's Review of: Dr. donald mutangagura

Rating: 1.00 (out of 10)
Review Date: February 5, 2015, 7:29 am


DOCTOR INFORMATION
Doctor Name:   Dr. donald mutangagura (My Profile)
City:
harare
State:   (*)
Country:   Zimbabwe
PATIENT INFORMATION
Reviewer:   Concerned1 (Contact Me)
View My Before/After Photo Album(s):   None available
Did you get any procedure(s) done by this doctor?   No
Date of your procedure(s):   November 30, -0001
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 

 I booked an appointment via phone on Friday, for a friend where I was told by what seemed at the time to be a really efficient staff member that the appointment was on Thursday at 2:30pm we arrived a few minutes early only to see a queue. Which was for people to fill out medical forms. The receptionist continued to remain seated not offering any help to the many people now waiting to see the Doctor. We filled out the form handed it back with the referral letter, please bearing in mind our appointment was at 2:30pm and it seemed so we're many other people at 2:30pm just looking at the book.

My friend continued to sit and move with the queue he finally got to see the Doctor after 1 hour and 45min, who saw him for 2 minutes telling my friend he wanted to see him I'm 2 months time. We will not be going back as we feel they are trying to see as many people as possible for 3 hours a day. We feel like they just want to get as much money as possible as well as money from the Medical Aid societies. Thank you

Concerned 1 		 
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
   (1)
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
   (1)
Accessibility:
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
   (1)
Personality:
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
   (1)
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
   (1)
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
   (1)
Price:
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
   (1)
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the décor aesthetically pleasing?
Were you offered anything to drink?
   Not Rated (0)
Recommending This Doctor:
How likely are you to recommend this doctor to someone else?
   (1)

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