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Dr. Katzen and his staff are compassionate and professional
BrendaWalk's Review of: Dr. Timothy Katzen

Rating: 10.00 (out of 10)
Review Date: April 30, 2015, 9:50 am


DOCTOR INFORMATION
Doctor Name:   Dr. Timothy Katzen (My Profile)
City:
Beverly Hills
State:   California (CA)
Country:   United States
PATIENT INFORMATION
Reviewer:   BrendaWalk (Contact Me)
View My Before/After Photo Album(s):   None available
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   July 18, 2014
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 

 I would like to take this opportunity to thank Dr. Katzen and his staff for all their help and guidance through my surgery. I had Gastric Bypass surgery October 2005. I lost 140lbs. When it was time for me to consider Reconstructive Surgery I began my search for a surgeon. I was referred to Dr. Katzen by a friend. I was immediately impressed by Dr. Katzen's kindness and compassion. Dr. Katzen made me feel comfortable and supportive which made me feel at ease regarding the procedures I was interested in having done. His knowledge and experience with Gastric Bypass patients was a major influence in my decision to go ahead with my surgery. Dr. Katzen takes the time to fully explain the procedures and answered any questions I had. Dr. Katzen is a kind, compassionate, gracious and intelligent human being who truly cares about every one of his patients. Dr. Katzen's staff is just GREAT! Through the procedures, financing and paperwork, I found his staff to be kind, considerate, respectful and professional. I was grateful for their phone calls after my surgery to make sure that I was taking my medications and vitamins as prescribed. They made themselves available to answer any questions that I had at any time. Dr. Katzen has a very good support system in the front office. Thank You! I would recommend Dr. Katzen to any Gastric Bypass patient seeking reconstructive surgery. Thanks for everything Dr. Katzen and Thanks to his staff.  
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
   (10)
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
   (10)
Accessibility:
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
   (10)
Personality:
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
   (10)
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
   (10)
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
   (10)
Price:
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
   (10)
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the décor aesthetically pleasing?
Were you offered anything to drink?
   (10)
Recommending This Doctor:
How likely are you to recommend this doctor to someone else?
   (10)

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