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Bad experience in Mexico
OlgaTrip's Review of: Dr. Timothy Katzen

Rating: 10.00 (out of 10)
Review Date: June 24, 2015, 1:19 pm


DOCTOR INFORMATION
Doctor Name:   Dr. Timothy Katzen (My Profile)
City:
Beverly Hills
State:   California (CA)
Country:   United States
PATIENT INFORMATION
Reviewer:   OlgaTrip (Contact Me)
View My Before/After Photo Album(s):   None available
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   April 3, 2015
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 

 I would like to extend my gratitude to Dr. Katzen for his professionalism.
 
I am one of those individuals who went across the border to have a procedure done approximately three (3) years ago.  Things went okay until I notice that I had what I thought was to be a dissolvable stitch which did not dissolve and was creating problems for me.  I contacted Dr. Katzen’s office and explained my situation and of course I was so embarrassed that I had to admit I crossed the border and now had a problem.
 
I cannot express enough how comfortable and reassuring Dr. Katzen made me feel.  Once again, I would like to thank Dr. Katzen and would have no hesitation to return to him as a patient.		  
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
   (10)
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
   (10)
Accessibility:
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
   (10)
Personality:
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
   (10)
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
   (10)
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
   (10)
Price:
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
   (10)
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the décor aesthetically pleasing?
Were you offered anything to drink?
   (10)
Recommending This Doctor:
How likely are you to recommend this doctor to someone else?
   (10)

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