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I REGRET choosing Dr. Kao
Marie_S's Review of: Dr. Chia Chi Kao

Rating: 1.43 (out of 10)
Review Date:
September 1, 2015, 9:44 am

Doctor Name:   Dr. Chia Chi Kao (My Profile)
Santa Monica
State:   California (CA)
Country:   United States
Reviewer:   Marie_S (Contact Me)
View My Before/After Photo Album(s):   None available
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   May 30, 2014
Procedure(s) I had done:   None


I paid Dr. Kao a total of $17,000 last year and am very unsatisfied with the result. I wish I would have gone to another surgeon. I am in pain everyday and Dr. Kao has done nothing to address it. His bedside manner made me extremely uncomfortable and I completely agree with the negative comments about his office manager. Her attitidude did change the moment she received our money which is consistent with other negative comments I have read about their office.

Going to another surgeon would have been a better choice. Dr. Kao did not follow his surgical plan and has taken my money with no further follow up care even though I have been complaining of constant pain since my surgery in March of 2014. I believe his "internal stitching" was not closed properly and he has done nothing to address this.

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the décor aesthetically pleasing?
Were you offered anything to drink?
Recommending This Doctor:
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