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21 Year Old Finds New Beginning after Breast Reduction
colleencolwell's Review of: Dr. Mark Epstein

Rating: 10.00 (out of 10)
Review Date: September 13, 2015, 9:11 am


DOCTOR INFORMATION
Doctor Name:   Dr. Mark Epstein (My Profile)
City:
Stony Brook
State:   New York (NY)
Country:   United States
PATIENT INFORMATION
Reviewer:   colleencolwell (Contact Me)
View My Before/After Photo Album(s):   None available
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   May 11, 2015
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 

 From my initial consultation to my follow up appointments, the staff at Dr. Mark Epstein’s office has made me feel comfortable regarding getting my breast reduction surgery. When I went to my consultation I instantly knew that I had made the right choice in coming to his office. Dr. Epstein answered every question or concern that I had. He explained to me that there were two different types of breast tissue: soft tissue and generic tissue. Soft tissue is fat based and generic is dense tissue, and my breasts were mainly generic tissue. Dr. Epstein said that I would not be able to naturally reduce the size because of the makeup of my breasts. Even after the consultation I knew I could call them at any time for answers to my questions in regards to surgery or what I would be able to do post surgery. The staff was caring and I created bonds with everyone in the office, making each trip enjoyable - similar to going to a friend’s house. Prior to the surgery I was always in back pain; driving became something dreadful, and it was hard to enjoy my favorite sport, cheerleading, because of the back pain that came from the simplest things. Also I felt like around campus I was just the girl with huge boobs and that was the description people used for me. I was never able to wear certain clothes because of my size, and my college budget could not afford the expensive bras and bathing suits that came with my breast size of a 40DDD; Dr. Epstein thinks I was bigger than that.
Now onto the day of the surgery and post surgery life. May 11th is the day that changed my life for the better. Dr. Epstein made me feel confident that the surgery was going to go smoothly, which it did. When I got to the car immediately after my surgery, I said to my parents, “This is weird, I do not remember the last time I was in a car and my back did not hurt.” I have a high pain tolerance, and after surgery I only had discomfort - mainly when I was sleeping - just from the sheer fact of having to sleep on my back. The 11th was a Monday and I had to go to a final at 10:15 on Wednesday morning. which I was able to go to this final and run errands around campus before attending my graduation on the following Saturday. I was able to participate in all of the senior activities with the only restriction being that I needed to stop myself when I became tired. Two weeks later I was able to order a dress from Lily Pulitzer for a wedding, which I never thought would actually happen. Then after that I was able to buy bathing suits from Target, which I have not been able to do since I was 16 years old. Bra shopping is no longer a dreaded chore of only being able to pick from white, tan, or black, but something where I could get fun colors as a 40D. Reflecting on my pre-surgery life, I do not understand how I went through life in such pain, especially knowing the life I am able to live now.
If you are slightly considering getting the surgery then let my story help you guide your decision and make an appointment at Dr. Epstein’s office, you will not regret the decision.		  
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
   (10)
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
   (10)
Accessibility:
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
   (10)
Personality:
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
   (10)
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
   (10)
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
   (10)
Price:
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
   (10)
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the dcor aesthetically pleasing?
Were you offered anything to drink?
   (10)
Recommending This Doctor:
How likely are you to recommend this doctor to someone else?
   (10)

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