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RUDE, OBNOXIOUS RECEPTIONIST
Angelahosein@hotmail.com's Review of: Dr. Morgan Basanta

Rating: 1.00 (out of 10)
Review Date:
November 14, 2015, 8:49 am


DOCTOR INFORMATION
Doctor Name:   Dr. Morgan Basanta (My Profile)
City:
Curepe
State:   ()
Country:   Trinidad And Tobago
PATIENT INFORMATION
Reviewer:   Angelahosein@hotmail.com (Contact Me)
View My Before/After Photo Album(s):   None available
Did you get any procedure(s) done by this doctor?   Yes
Date of your procedure(s):   November 14, 2015
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 

Made an appointment a few days ago for my daughter to see Dr. Basanta today at 10:00am at the SDO office. I was told by AMANDA ( I asked for the name of the person who took my info) to call to confirm the appointment is on schedule, which I did 1 hour before, and was told appointments are on schedule. I arrived at the doctors office at 9.50am and was told to 'sit and wait'.
I was stunned whilst this same person (recognized the same hoggish voice) confirmed another patient's name, telephone and address in a loud voice that everyone in the entire office could hear. Does the whole office need to hear patients personal information?
After sitting and waiting for 30 mins, I asked this individual how many patients were ahead of us to see the Doctor. This same individual in the most distasteful, disrespectful voice announced in a loud voice 'I don't know!'' I repeated my question and was told 'I don't know how long the doctor would take with each patient (huh?). No attempt to be civil, professional or courteous. I walked out without seeing the doctor.
Dr. Basanta you may be a fantastic doctor- but this individual Amanda - is doing your practice a great disservice. The other patients experience should tell you this. No one would hesitate to pay $500.00 to see a specialist, but no one expects their first interaction with you office to be with someone with a terrible disposition. Whilst there are few dermatologists in Trinidad, this is no reason for having frontline persons in your office that have no people-skills. If this is your wife or family, please let them stay home. There are a lot of qualified, warm, caring persons looking for a job.
I would go to another skin doctor. I would not be visiting or recommending your office to anyone.
 
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

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