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Rude and rushed doctor
debbiek's Review of: Dr. Robert Cattani

Rating: 3.00 (out of 10)
Review Date:
May 21, 2007, 6:08 pm


DOCTOR INFORMATION
Doctor Name:   Dr. Robert Cattani (My Profile)
City:
Staten Island
State:   New York (NY)
Country:   United States
PATIENT INFORMATION
Reviewer:   debbiek (Contact Me)
View My Before/After Photo Album(s):   2 found
Did you get any procedure(s) done by this doctor?   No
Date of your procedure(s):   November 30, -0001
Procedure(s) I had done:   None
MY PERSONAL REVIEW
 

 

Dr. Cattani talks and doesn't listen. He says he is there to help and gives his spiel and only listens to the answers you give to the questions he asks. Well, that might be less than fair. You may be able to get in a couple of questions, then he is standing up and starting out the door with his goodbyes while you are standing there with a list of unasked questions.
His office staff disclosed a personal procedure to the person bringing me there and back during paper signing, which I didn't give permission for. I had specifically asked before hand to one of the staff if the person picking me up would be made aware in any way of one of the procedures I was going to have done and was told no. This caused great embarrasment to me and lead me to cancel this procedure on the spot, at which time Dr. Cattani was extremely rude. He proceeded to claim that I had more than enough time to ask all my questions and to point out all the equipment and people who had shown up to do my surgery, as well as the fact that he had traveled all the way there from Manhattan just for me (not really my problem and I wasn't made aware of his travel schedule). He also basically threatened to sue for the right to keep my deposit, although I hadn't said a word about getting it back. Needless to say, I am very disappointed in the time and money I wasted in him.
 
MY RATINGS IN DETAIL

N/A = Not Applicable
1 = Worst/Extremely dissatisfied
5 = Neutral
10 = Best/Extremely satisfied

My Results:
How happy are you with your results?
Did your results meet or exceed your expectations?
  Not Rated (0)
Medical Skills, Techniques & Knowledge:
Does your doctor have strong and up-to-date medical skills?
Does your doctor have good knowledge of techniques?
Were you well informed by the doctor?
  Not Rated (0)
Accessibility:
Was doctor accessible and helpful during pre-op and post-op?
Is there good after business hours support?
Can doctor be reached by telephone?
Can doctor be reached by email?
  (3)
Personality:
Did the doctor make you feel comfortable?
Did the doctor take time to listen to your needs?
Did you feel rushed when trying to talk?
Was the doctor friendly and approachable?
Did the doctor show care and concern for you?
Does the doctor love being a doctor?
  (2)
Office & Support Staff, Nurses:
Was the office staff professional and well-mannered?
Was staff accessible and helpful during pre-op and post-op?
Was the office staff sensitive to your condition and needs?
Were your telephone/email messages given to the doctor?
  (5)
Appointments, Waiting Time:
Was it easy to book an appointment?
Was doctor reasonably punctual with appointments?
How was the office waiting time?
  (5)
Price:
Do you feel the price of your procedure(s) was reasonable?
Does the doctor give financing options?
  (7)
Office & Surgical Facility:
Are the office and/or surgical facilities professional, clean, and well maintained?
Is the medical equipment up-to-date?
Is the office comfortable and the décor aesthetically pleasing?
Were you offered anything to drink?
  Not Rated (0)
Recommending This Doctor:
How likely are you to recommend this doctor to someone else?
  (1)

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