Free Ground Shipping On Most Products In Store

One way in which Make Me Heal tries to give the love back to our friends is by offering free ground shipping anywhere in the United States for orders of $75 and above. This shipping policy applies to most items. See details.

Where's My Order?

You can track your order easily by visiting our Order Tracking Center.

What shipping methods are available to me?

We have various shipping methods available including:

• Standard Shipping: 5-10 business days. In many areas, standard shipping is 4-5 business days. Some areas require 5-10 business days.
• 2- Day Shipping: 2 business days
• 1-Day Shipping: 1 business day
• Saturday Delivery: Only available for some items and only in geographical areas where Saturday Delivery is available. Orders typically need to be received by Thursday or Friday morning.

Every order is fulfilled, packed and shipped as fast as possible and usually shipped on the same business day of the order. In certain cases, it can take up to 1-2 business days following receipt of the order to ship it. Once an order is packed and is ready for shipment, delivery will occur within the schedule described above.

Please note that some of the above shipping methods do not apply to certain items.

What is a business day?
A business day is Monday through Friday, excluding Saturday, Sunday, and holidays. As a result, orders received during non-business days will typically be fulfilled on the following business day. Additionally, please allow for an extra 1-2 business days for shipping during December due to the high volume of mail orders during the holidays.

Processing & Fulfillment

Every order is fulfilled, packed and shipped as fast as possible and usually shipped on the same business day of the order. In certain cases, it can take up to 1-2 business days following receipt of the order to ship it. Once an order is packed and is ready for shipment, delivery will occur within the schedule described above.

How do I calculate my shipping fees?

The shipping fees for orders placed on Makemeheal.com depend on the shipping method that you select (i.e. standard shipping, 2-day shipping, etc.) and the items that are being ordered.

To calculate the shipping fees for your order, simply add the item(s) that you would like to order to your shopping cart, select the shipping method, country to where you are shipping, and then click on the "Calculate Shipping" button found on the bottom of the shopping cart itself. The calculator will display the shipping fee. For your convenience, click here to calculate shipping.

What international shipping methods are available?

We can ship to any country in the world using fast, reliable, and low cost shipping methods. The following methods are available (some products may not apply):

• International Standard:5-10 business days*
• International Express: 3-6 business days*

*Customs & Additional Shipping Carrier Fees

International orders to some countries may be subject to Customs inspections and fees and/or additional shipping carrier fees (i.e brokerage fees, handling/administrative fees, etc.) based upon each country's policies and the shipping carrier's policies. We cannot be responsible for time delays due to these actions nor for reimbursement of any Customs fees or additional shipping carrier fees that may be charged to deliver the package to your country's destination.

To calculate the shipping fees for your order, simply add the item(s) that you would like to order to your shopping cart and then click on the "Calculate Shipping" button found on the bottom of the shopping cart itself. For your convenience, click here to calculate shipping.

In case of return or cancellation, Make Me Heal will not be responsible for refund discrepancies due to the exchange rate between US Dollars and foreign currency. We refund the amount in dollars that is due, and any conversion differences will not be refunded.

What do I do if shipping is not offered in my location?

If you find that your product(s) cannot be shipped to your location directly through our automated ordering system on the Makemeheal.com site, we can still ship to your location with the help of a Make Me Heal Customer Care representative.

To arrange shipping to your location, please send us a message through the Customer Care Message Center (be sure to select "Placing an order" in the Subject drop-down menu) with the following information:

• Name of each item in your order: Please provide the exact names of all of your items. To get a faster response, please include the ID Number for each item which can be found below the PRICE of the product on the full product description page.
• Quantity of each item: Please provide the exact quantities of each item that you wish to order.
• Size/Color: Where appropriate, please provide the size/color.
• Your Full address: Please include your street address, zip code, and telephone number.
• Your E-mail Address.

Once we receive your message with the above information, we will let you know if as soon as possible if we can complete ship your order to your location (we will also calculate the shipping fees) . Please understand that some orders may not be processed to certain locations, due to shipping restrictions.

Do you ship to PO Boxes, APO and FPO Addresses?

While we cannot ship orders to PO Boxes or APO/FPO addresses directly through our automated ordering system on the Makemeheal.com site right now, we can ship to PO Box and APO/FPO addresses and will be happy to complete your order with the help of a Make Me Heal Customer Care representative.

To arrange shipping to your location, please send us a message through the Customer Care Message Center (be sure to select "Placing an order" in the Subject drop-down menu) with the following information:

• Name of each item in your order: Please provide the exact names of all of your items. To get a faster response, please include the ID Number for each item which can be found below the PRICE of the product on the full product description page.
• Quantity of each item: Please provide the exact quantities of each item that you wish to order.
• Size/Color: Where appropriate, please provide the size/color.
• Your Full address: Please include your street address, zip code, and telephone number.
• Your E-mail Address.

Once we receive your message with the above information, we will let you know if as soon as possible if we can complete ship your order to your location (we will also calculate the shipping fees) . Please understand that some orders may not be processed to certain locations, due to shipping restrictions.

What Are Your Holiday Shipping Schedules & Deals?

When time's short, you can count on us to make you look good by getting you the presents you need for your loved ones on time. We offer free ground shipping for orders over $75 and guaranteed delivery by Thanksgiving, Christmas, Hanukkah, and other major holidays. Learn more about Holiday Shipping.

Thank you for considering Make Me Heal to help you with your needs.