Product Return Policy
It is important
to us that you are happy with every purchase that you make at Make Me Heal and
we want to help you in the event that there is a problem. Because Make Me Heal
works with different suppliers, each supplier has its own return policy and
we must honor it. Please read the Return Policy below for your product:
or Exchange Policy:
Make Me Heal guarantees all garments will be free of defects caused by materials or workmanship. Full credit will be issued for garments that are returned within 30 days of purchase that are in good condition, in original packaging, unworn and unused.
Each garment will be inspected upon return to determine the cause of the defect. Full credit will be issued only if the defect was caused by material or workmanship.
Credit will not be issued for garments that have been damaged, abused, stained, misused, soiled, washed or worn for an extended time period. To avoid damaging or staining a garment, please do not wear any lotions, body oils or perfumes and cover any drainage holes or incisions when trying the garment on. We also recommend that nylons or some type of undergarment be worn when you try the garment on to help prevent any stains or residue being left on the garment.
How Do I Return Or Get A Refund For An Item?
To return an item, please visit our Exchanges & Returns Center online. Once you complete this process, we will send you Return Instructions (along with a Return Authorization number) as soon as possible. Please do not return any item(s) without first receiving our return instructions by email, as your item(s) cannot otherwise be accepted by us. If you have any further questions, please send us a message through our Online Customer Care & Message Center and be sure to select "Returns" from the Subject drop-down menu.
Make Me Heal's
responsibility for goods shipped via common carrier (US mail, UPS, Fedex, DHL,
etc.) ceases when Make Me Heal delivers the goods to the carrier. Make Me Heal
cannot be responsible for merchandise lost or damaged in transit. The risk of
loss and responsibility for such items are assumed by the customer upon delivery
of the goods to the carrier. Make Me Heal will assist customer in supplying
any information necessary for the completion of customer's claim of loss. However,
customer must file a claim with the carrier in the event of loss or damage.
Items Returned After Return Period
Items returned in new condition (in original packaging, unworn, unused) after the allowed return period may be accepted for store credit only. Returns sent back not in accordance with the return policy will be evaluated on a case by case basis.