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ProSonic Cleansing & Exfoliation Brush Set - 3 Speeds (comes w/ Cleanser & Microdermabrasion Cream - Free $45 Value) - Newly Improved!

ProSonic Cleansing & Exfoliation Brush Set - 3 Speeds (comes w/ Cleanser & Microdermabrasion Cream - Free $45 Value) - Newly Improved!

Overall Rating: 2.0 (2.43 out of 5)
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7 Reviews, 42.857143% Recommend it, Overall Product Rating: 2.0 (2.43 of 5)

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Review Highlights About the Reviewer
Bad Product but Worse Customer Service
March 27, 2013

Reviewer Rating:
1 (1 of 5)

What are the benefits/plusses of this product?
Quick Initial Shipping

What are the disadvantages/minuses of this product?
Poor Quality

Would you recommend this product to a friend?
No

How long have you been using/owning this product?
3 weeks

Reviewer: jscott4738@gmail.com
(Kansas City, MO)
See all my reviews
Full Review
When I ordered my ProSonic it arrived within a week. Great, right? I charged it for a day (per directions) and hopped in the shower to use it. After exfoliating my face and one shin, something inside the unit popped the ProSonic brush head stopped moving. I followed the troubleshooting in the guide and then came back to makemeheal website to request an exchange. The site made me wait an additional 24 hours before letting me complete the exchange request to troubleshoot again (ok, fine, this may help them solve some issues). Still, the ProSonic wouldn't work. After completing the exchange request, I received an email that I would have to wait 3 to 4 weeks to get a replacement unit! Why should a customer have to wait 3 to 4 weeks to get a replacement because the first product was defective? Not only this, but they're not replacing the entire unit either. So this website sold a brand new product that is defective and will not exchange the entire unit. This seems ridiculous and is a very bad customer service experience. Not only is the product ordered defective, which could just be unlucky, but now I must wait a month to get a working product which I paid them for over a month ago. That just isn't right. I emailed customer service 2 weeks ago about this and asking what can be done, only to be ignored. My advice buy from somewhere else because any issues with a product will not be solved in a timely and effective manor. Amazon sells this product as well and their return/exchange policy is much quicker and the customer service is wonderful.
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Make Me Heal Surgery Healing Supplements & Vitamins Kit (Pre & Post-Op Formulas)

This Pre & Post Op Multinutrient Kit (with Bromelain; no Vitamin E) has been designed specifically to help patients accelerate healing and obtain better cosmetic results following plastic surgery (as well as general surgeries) by providing all the vital healing supplements, vitamins, minerals, antioxidants, and amino acids that have been shown to be vital for preparing the body for surgery and for helping one have a faster recovery. Taken in tablet/pill form starting anywhere from 1-2 weeks pre-op or several days before the surgery up until 30 days post-op, the Multinutrient Kit helps build and maximize your body’s tissue reserves of nutrients that are important for the healing process, helps speed up recovery by strengthening the body’s natural healing process, helping reduce swelling and bruising, supporting wound healing, promoting repair and growth of tissues damaged by surgery, and by protecting the body from infection by enhancing the immune system defenses. Appropriate for both women and men of all ages.