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Product Return Policy

It is important to us that you are happy with every purchase that you make at Make Me Heal and we want to help you in the event that there is a problem. Because Make Me Heal works with different suppliers, each supplier has its own return policy and we must honor it. Please read the Return Policy below for your product:

Return or Exchange Policy:

Make Me Heal guarantees all garments will be free of defects caused by materials or workmanship. Full credit will be issued for garments that are returned in a BRAND NEW CONDITION within 30 days of purchase, in original packaging, unworn and unused. No returns will be accepted after the 30 days from date of purchase. Every garment returned after the 30-day period will be refused or returned back to the customer. Customer will be charged $8.95 for the return of garments sent back after the 30 days. Garments that are sent back without a RETURN AUTHORIZATION # will be sent back to Sender. There is 10% restocking fee on all Returns due to repackaging of the garment.

Each garment will be carefully inspected upon return.

Credit will not be issued for garments that have been damaged, abused, stained, misused, soiled, washed or worn beyond the initial try on. To avoid damaging or staining a garment, please do not wear any lotions, body oils or perfumes and cover any drainage holes or incisions when trying the garment on. We also recommend that nylons or some type of undergarment be worn when you try the garment on to help prevent any stains or residue being left on the garment.

Customer will be charged $8.95 for return of worn/ soiled  garment.

Please check your garment very carefully before sending it back.

How Do I Return Or Get A Refund For An Item?

To return an item, please visit our Exchanges & Returns Center online. Once you complete this process, we will send you Return Instructions (along with a Return Authorization number) as soon as possible. Please do not return any item(s) without first receiving our return instructions by email, as your item(s) cannot otherwise be accepted by us. If you have any further questions, please send us a message through our Online Customer Care & Message Center and be sure to select "Returns" from the Subject drop-down menu.

Lost Goods Policy:

Make Me Heal's responsibility for goods shipped via common carrier (US mail, UPS, Fedex, DHL, etc.) ceases when Make Me Heal delivers the goods to the carrier. Make Me Heal cannot be responsible for merchandise lost or damaged in transit. The risk of loss and responsibility for such items are assumed by the customer upon delivery of the goods to the carrier. Make Me Heal will assist customer in supplying any information necessary for the completion of customer's claim of loss. However, customer must file a claim with the carrier in the event of loss or damage.